Categories: Establishment, Home goods store and General contractor
Phone: +1 626-403-0844
Address: 1508 Mission Street, South Pasadena, CA 91030
When we started the planning process, I went to the City of South Pas to review my house's prior permits; while there I asked the permit guy- so.... who are the most popular architects in town? Whose work reliably passes the city's review board? I got the short list from the guy and interviewed every single one, including a few who actually sit on the board. Tom was able to design within our budget (at the time we hadn't committed to any contractor, and he had his son Jeff come look over our plans so we could have a remodel that would work within our budget). After hearing horror stories from friends/neighbors, we went to the review meeting ready to plead our case, and literally, they smiled at Tom, listened to his summary, nodded, and we were done. That was totally worth paying for
We vetted several contractors for the actual build, we chose Jeff because of the timeliness of his estimate, the actual estimate (we liked that the payments were broken down and attached to completion of specific items), and his willingness to hold our hands as new remodelers (we asked a lot of questions throughout the process, and he always answered my lengthy emails quite thoroughly). The 2 questions everyone wants to know- yes, we stayed on budget, and no, the 6 month estimated remodel actually took 9 months. However, based on our friends' experiences, a 3 month delay for something a finished product I'm completely happy was totally fine.
During the remodel- Jeff's crew were all super nice. My son was 3years old at the time, in his Bob the Builder phase, and the crew were so nice about showing him things, and letting him hammer away... He had a blast. (He still remembers Pablo!) Unexpected things came up- as they usually do in an almost 100yr old house- and... Jeff stuck to the contract. No markups. He stuck with every single agreement we ever made, no last minute upcharges. Whether it was something big like 100-yr old electrical wiring not being up to code, or us being unable to decide on the right shade of gray paint, Jeff stuck with the costs he promised us. Jeff knows the craftsman look perfectly, so I trusted him on many things that turned out great. There were other things where I had a very specific vision of what I wanted, and I detailed those out very clearly to him. He was able to execute everything that I specifically wanted. As we were finishing up, he hired his designer Clara, who was wonderful to work with and would have been nice if we had been unsure of design ideas. We did choose certain vendors ourselves- tile, fixtures, lights, etc to keep down costs, and Jeff was willing to work with us on that.
Now that the remodel has been over for a few years, I can say, Jeff was right when he told us- with a good remodel you only cry once... Once we moved in, there were no unattended details, everything was complete. Since then, everything has remained in excellent condition. Whenever I've had a house-related question, I feel comfortable asking Jeff, and he always answers.
The remodeling process is inherently expensive and exhausting. We love our house and we appreciate the excellent quality work Jeff completed.